Lisa runs the reception desk in the afternoons, and plays a very real role in keeping Matthew focused, running to time and suitably caffeinated.
Lisa is the only member of the team who remembers to descale the coffee machine, although she claims this is inherent in her Italian blood (Sicilian, since you ask).
Rumours persist that Lisa auditioned for the head-judge job on Strictly when Len Goodman left, but we are too scared to ask her about it.
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